The reviews below represent customers’ views and not the views of ProFix
Michal and his team worked hard to ensure that the work was done to the highest quality. They performed thorough checks to ensure everything was working even if it means starting earlier and finishing later to get the job done robustly. Lydia was excellent in communicating progress, delivery, and keeping me updated where unexpected obstacles require ad hoc materials. They make sure you are well looked-after while the work progresses. The scrap disposal team they used could be more careful as they caused dents in my door frame when taking out the old radiators/pipes.
I was very pleased with how Boilergurus handled an issue. The reconditioned spare part they brought (as previously agreed) had an unforeseen problem which significantly delayed the affected part being replaced and the boiler being serviced. They proactively offered to cap the hours charged to a reasonable amount, meaning I got my boiler repaired and serviced for a fair fee, rather than the clock ticking on and on. I felt they behaved with integrity and dealt with me fairly, which I appreciated a lot. Very happy to recommend and would use again.
Really nice guys who came an board and changed an old broken boiler to a new combi one. Did best to keep costs down and very helpful advice. Left hous nice and clean also
Boilerguru came out to replace my leaking boiler. Lydia juggled work around for Michel & Adrian to fit me in, she was extremely helpful & I am very grateful, especially as it’s so cold out there! Michal & Adrian were very professional & competive the work was completed in a day. They are a hardworking and courteous crew. I would happily recommend Boilerguru to anyone who asks!
Company profile
Company Name
Boilergurus
Number of Employees
2-5
Owner Name
Michal Jablonski
Member Since
Dec 2024
Public Liability Insurance
Business Phone
07481 419287
Mobile Phone
Address
50 Selwood Rd, Old Woking, Woking GU22 9HT, United Kingdom
Business Email
info@boilergurus.com
Identity
VAT
No
Company type
Limited Company
Company info
Boilergurus’ mission is to raise standards in the heating plumbing industry by offering the gold standard in customer service and quality, founded on honesty, integrity & transparency. Specialising in delivering excellent service to customers in the gas central heating and plumbing sector, Boilergurus works as the preferred Heating and plumbing engineer for estate agents, landlords, private residential customers and charities in the Surrey, Woking, Kingston, Wimbledon & SW London area Services include: Boiler Repairs & fault diagnosis Boiler Installations Annual boiler servicing Landlord Gas Saftey certificates Home buyer surveys and reports Emergency Services - Including Loss of Gas Supply Emergency Heating and Plumbing Repairs Unvented & vented hot water cylinder installation and repairs Water and Gas leak Detection with specialist thermal cameras and equipment Water Supply & Drainage Pipe Repairs Running and changing gas pipes, capping off gas pipes Upgrading gas supply pipes from meter Smart Thermostat Fitting and Electrics Landlord Gas Safety Certificates Gas Hob & Gas Oven Fitting Taps, Toilet, W/C Cistern repairs Underfloor Heating Installation and repairs Radiator installation & Repairs / Radiator Valves Shower Pumps, Motorised Valve Replacements Boilergurus prides itself in fast response times and will prioritise emergency situations understanding the urgent situation of a client with a broken boiler or water leak. Contactable by phone or video call on evening and weekends, our mission is to build customer loyalty by offering top customer service consistently. SPECIAL OFFERS: As a Worcester Accredited and Valliant Advanced installer, all Worcester and Valliant instlallations from Boilergurus are offered with a 10–12-year extended warranty Finance options on Worcester boiler installations (subject to credit status) Gas Safety Certificate discounts for portfolio landlords We take credit cards allowing customers spread the cost